Cisco Phone Operation

Answering an Additional Line on your Phone (7800 and 8800 models only)
  • If you have additional extension on your phone, you can answer it by picking up the handset and pressing the flashing amber line button associated with that extension.

Making a Call using Speakerphone
  • 3905 - without lifting the handset, enter a number, then press Speaker
  • 7800/8800 - without lifting the handset, enter a number, then press the “Call” button located just below the display.

Answering a Call using Speakerphone
  • 3905 
    • Without lifting the handset, press Speaker              
  • 7800/8800
    • Main extension - Without lifting the handset, press the “Answer” button located below the display window
    • Additional extension -  Without lifting the handset, press the flashing amber line button

Placing a Call on Hold
  • 3905, 7800 and 8800 - during a call, press Hold           
  • To resume the call:
    • 3905 - press Hold again
    • 7800/8800 - press Hold again, or Resume, located below the display window

Viewing your recent calls 
  • 3905 - Press Settings     then press center button of Navigation Bar   or press 1 for Call History, press the up and down arrows on the Navigation Bar to the type of calls you would like to view and press the center button again to select.
    • Press the center button to call the viewed call.
    • Press the Back button to return to the previous screen
  • 7800/8800 - Without lifting the handset, press Recents, then use Navigation to scroll down to the appropriate line. Press the center of Navigation to select the line. Scroll down to the appropriate call. Press Call to call over speakerphone or pick up the handset and the phone will automatically dial the number selected.

Transferring a Call 
  • From a call that is not on hold, press Transfer
  • Enter the transfer recipient’s extension (4 digit)  

       -- OR --

  • Enter a phone number (dial 8 to get an outside line and the 10-digit number)
  • Press Transfer again

Transferring a Call Directly to Voicemail
  • Transfer  -     -  4-digit extension  -  Transfer 

Redialing a Number
  • 3905 - Press the redial button
  • 7800/8800 - Redial shows on the display. Press the corresponding button.

Call Forwarding
  • 3905 
    • Press the Feature button in the center of the Navigation Bar
    • Select Call Forward All by pressing the Feature button again
    • Listen for the confirmation tone, then enter the extension or phone number to forward calls - use regular dialing rules to forward off campus or to your cell phone
    • To forward to voicemail, press Forward All then enter 3595
    • To cancel call forwarding, repeat the first two steps.
    • When you lift the handset, you will hear a confirmation tone until you cancel call forwarding.
  • 7800 - Primary line only
    • Select a line and press Fwd All or Forward All
    • Listen for the confirmation tone, then enter the extension or phone number to forward calls - use regular dialing rules to forward off campus or to your cell phone
    • To forward to voicemail, press Forward All then the Voicemail button
    • To cancel call forwarding, press Fwd Off or Forward Off
  • 8800
    • Select a line and press Fwd All or Forward All
    • Listen for the confirmation tone, then enter the extension or phone number to forward calls - use regular dialing rules to forward off campus or to your cell phone
    • To forward to voicemail, press Forward All then the Voicemail button
    • To cancel call forwarding, press Fwd Off or Forward Off
   Conference Calling  
  • 3905 - 3 parties only
    • From a connected call (not on hold), press and release the hook-switch (handset button) to get a dial tone.
    • Enter the phone number of the party to add to the conference.
    • Press and release the hook-switch (handset button) again (before or after the recipient answers).
    • The conference begins.
    • Repeat as desired for a 3 way call
  • 7800/8800 - 6 parties only
    •  From a connected call (not on hold), press conference
    • Enter the phone number of the party to add to the conference.
    • Press conference again (before or after the recipient answers).
    • The conference begins.
    • Repeat as desired for a 6 way call

Volume Adjustment   

  • Volume adjustment is contextual based on what you are doing
  • Adjust the ringer when the phone is not in use
  • Adjust the handset volume while listening to the handset
  • Adjust the speaker volume while in speaker mode
  • Changing the Ringtone 7800/8800 only - press Settings and select option 2.  Find the ringtone option and adjust.