Cisco Voicemail Instructions

Accessing your Voicemail
  • 3905 - In the center of the navigation bar, press the feature button (round button). Scroll down to #2, “Voice Mail Access” or press the 2 on your keypad.
  • 7800/8800 - Press Message  to start the voicemail login process.
  • All models - You can dial in from another phone, if desired.
    • On campus: dial 3595. Press star to start the voicemail login process.
    • Off campus: dial 503-554-3595. Press star  to start the voicemail login process.

Initial Setup
  • All models - Initial PIN (password) is 1234. Follow steps for first-time setup.

Listening to your Messages
  • All models - once you are in the voicemail system, your new messages will begin to play. Use these commands to operate the system
    • Press 1-Repeat Message
    • Press 2-Save Message
    • Press 3-Delete
    • Press 4-Reply
    • Press 5-Forward
    • Press 6-Mark New
    • Press 7-Skip Back
    • Press 8-Pause Message
    • Press 9-Message Properties
    • Press *-Cancel playing messages
    • Press 0-Help

   

Messages sent to Email Inbox
  • Voicemail messages are delivered to your email inbox with “Voice Message” in the subject line.
  • Messages are in an mp3 attachment.  You can listen to the recorded message by clicking on the attachment. Visual voicemail is not available.
  • The messages are delivered in a folder labeled ►UC◄.  Please do not modify or delete this folder.

Recording/Changing your Greeting
  • All models - once you are in the voicemail system:
    • Press 4 - Setup options
    • Press 1  -Change your greeting
    • Press 1 - Re-record your greeting

Recording an Internal Greeting

The internal greeting will play for callers who are calling from a campus phone that has a voicemail set up.

    Press 4 - Setup options

    Press 1 - Change your greeting

    Press 3 - Edit other greetings

    Press 5 - Internal greeting

    Press 1 - Re-record your greeting

    Press 3 - Turn on/off your internal greeting

    Press # - To leave it on indefinitely

Recording a Temporary Greeting
  • Use this feature to temporarily change your voicemail greeting i.e. out of office, holiday, schedule change etc.
  • All models - once you are in the voicemail system:
    • Press 4 - Setup options
    • Press 1 - Change your greeting
    • Press 2 - Turn on alternate greeting
      • Press 1 -Set an end date
      • Press # - Leave on indefinitely
    • Press 1 - Record your greeting
    • Press 2 - Turn off alternate greeting
    • The voicemail setup prompt will tell you which greeting is currently on; standard or alternate

Changing your PIN (Password)
    • Press 4 - Setup options
    • Press 3 - Preferences
    • Press 1 - Change PIN
    • Enter 4 digit pin then #
    • Repeat