Where to Find the Tablet/Cell Phone Repair Authorization (RAF) Form

Each computer and mobile device taken in must have a completed RAF form attached to it. The RAF is needed on anything we take in, so we can identify the request number and current contact info, so even a battery or broken keyboard taken in needs a RAF attached.

  1. In RT under the ticket you want to get the RAF for, click on the RAF link in the drop down Print Forms menu.  This will take you to the pre-filled RAF form for this request.

  2. Go to File, Print and print the form.